FAQ's

How can I learn more about crystal healing and the philosophy behind Chakrubs?

If you want to deepen your understanding of energy, crystals, and using pleasure as a self-development tool, check out our blog that updates weekly and Founder Vanessa Cuccia’s book, Crystal Healing & Sacred Pleasure.

 

Where does the crystal you use to craft Chakrubs come from? Is it ethical?

Chakrubs are created from crystals and we source most of them from a city in Brazil that is abundant with them. Crystals take many hundreds of years to form and because of that they aren’t the most renewable resource. However, because they last a lifetime it reduces the need to purchase other silicone or plastic products that get thrown away over time. We have been working with the lapidary who crafts Chakrubs for many years and have formed good relationships with them. We can confidently assure you that the labor practices are legal and ethical. We also make regular contributions to a number of organizations in an effort to minimize our environmental impact, including Friends of the Earth International, the Arbor Day Foundation and the International Institute for Sustainable Development. As we grow we are focused on doing all we can to be a company that is responsible and trustworthy.

 

How do I know which Chakrub is right for me?

Chakrubs come in different shapes and sizes. When choosing a Chakrub, first decide which design is best suited for your individual needs. When it’s time to choose a crystal, we encourage you to trust your intuition and go with what you feel most drawn to. You may wish to read the metaphysical properties of the crystal and see what resonates with you most, but there is no one way to choose. Those who are heavily into crystal healing believe that the crystal is yours before it even reaches you and therefore you cannot make a wrong decision. You can check out our blog for more details.

 

Are crystals safe for internal use?

Chakrubs are carved from “the mother stone” meaning they have never been owned before they reach you. Unlike “massage wands” you may find at a metaphysical shop that may be secondhand, Chakrubs were created with the intention for internal use. Each Chakrub goes through a quality inspection where we ensure the smoothness of the stone. However, if you see something that doesn’t feel right, listen to your body and let us know.

 

Are Chakrubs porous?

The reason there is so much conflicting information on this subject is because the porosity of stones is difficult to corroborate. Our researchers from GIA have informed us that Rose Quartz, Clear Quartz, and Amethyst are non-porous. Other crystals may be porous or have “closed porosity” meaning that pores lay on the surface of the stone but would be very difficult for bacteria to seep through to the center and can be washed away with soap and water.

 

Do Chakrubs hurt? Are they cold?

Chakrubs are tools created for your pleasure that are completely smooth and come in various shapes to suit your desires. They can be cold but warm up quickly to your body temperature or you can hold it under warm water before your session. If you have never used a hard toy before like steel or glass and have only used silicone or softer toys, it may be a new sensation but it won’t hurt. Chakrubs are completely smooth and we receive tons of glowing testimonials from our beloved customers who share their love of our products.

 

How do you recommend I clean my Chakrub?

Your Chakrub should be cleansed before and after each use with a mild soap and warm, never boiling, water. Store in a cool, dry place. For more ideas on how to care for your Chakrub, check out this video.

 

How do I use a yoni egg?

Yoni eggs are a simple yet effective tool with many different purposes. For questions related to yoni eggs, please visit this blog post.

 

Is it safe to use a yoni egg while pregnant?

Please consult your doctor, doula, or midwife with any concerns you might have about using your yoni egg while pregnant. A yoni egg practice is a very nurturing tool for after you've given birth and your body has recovered from labor.

 

Is it safe to use a yoni egg while wearing an IUD?

We haven't seen any evidence that using a yoni egg alongside an IUD is harmful, but due to the amount of conflicting information that surrounds these products, we recommend speaking to your doctor if you have any concerns regarding their use.

 

Will products from the Forest Line splinter?

No. Each piece in this collection is sealed using the highest standards of craftsmanship, resulting in a silky-smooth, bio-compatible, body-safe, state-of-the-art sex toy for your pleasure.

 

Can you bring Chakrubs and yoni eggs on airplanes?

Yes, our products are made of 100% pure crystal or 100% wood, and contain no electronic components, so they will not set off any security sensors. If stored in your carry on, it's possible that TSA will want to look through your bag manually.

* The Nunchaku is made using stainless steel, which will set off the sensor and/or be viewed as a weapon. All other products are fine to fly.

 

What payment methods do you accept?

We accept Visa, MasterCard, Discover, Amex and PayPal.

 

Will my credit card information be stored?

To safeguard your security, Chakrubs does not store any credit card details. If you are not comfortable providing your credit card details online, please contact love@chakrubs.com and we will provide you with an alternative method of payment. Online purchase transactions will be charged to your credit card at the time you submit your order. The transaction is processed after we have verified your card details, received credit authorization and confirmed stock availability. You will be reached by email if we are unable to complete your order for any reason.

 

When will I receive my order?

We ask for up to 3 business days to prepare your order. Once in transit, your order should arrive in 1-3 business days. You can check the status and/or track your order in your Chakrubs.com account. In some cases, processing and/or shipping can be expedited. Reach out for details. You can also request an update from our team by email.

 

Is your shipping packaging discreet?

Yes, we ship all of our products in plain, white boxes. 

 

Do you ship internationally?

We ship to most countries. To find out if we ship to your destination, contact us.

First Class International orders usually arrive in 1-2 weeks. Tracking is limited.

Priority International orders usually arrive in 1-2 weeks. Priority Express International orders usually arrive in 3-5 days.

 

Do you provide wholesale?

We do! To request information on becoming a Chakrubs stockist in the U.S., please contact Ryan@BCSbrands.com and Frank@BCSbrands.com. For information outside of the U.S. please contact love@chakrubs.com.

 

Can I become an affiliate?

Yes! Becoming a Chakrubs affiliate is simple and a great way to promote self-love to others while making a commission! To request information on becoming a Chakrubs affiliate, please contact love@chakrubs.com.

 

Please note:
•    We cannot accept returns or exchanges on items that have been opened.
•    Pre-authorization is required for all returns and exchanges. Chakrubs must be sealed in original packaging.